Plans » Support Suite | Xaleon

Support Suite

Everything you need to support customers on your website like sitting next to them.

Basic

Help and engage with your customers online. Get started immediately.

  • Live Chat
  • Action Rules
  • Chatbots
  • Routing Rules (skill-based)
  • SLA Rules
  • Voice & Video Chat
  • Reporting & Analytics

Enterprise

Let us find the right set of solutions for your individual requirements.

  • All basic features
  • Integrations
  • On-premise deployment
  • Single Sign-on (SAML/OAuth/Kerberos)
  • SLA and Uptime guarantees
  • Platform white labeling
  • Compliance Recordings
  • Custom permissions and roles
  • Dedicated Customer Success Manager
  • Dedicated Technical Account Manager

Add-On: Voice & Video Chat + Screen Share

  • Screen Sharing
  • Voice & Video Chat

Add-On: Mobile SDK

  • Mobile App Integration: Live Chat
  • Mobile Co-Browsing (Android & iOS)
  • Mobile App Integration: Voice & Video Chat

Add-On: Analytics

  • Sesson Recordings for Chat

Create an experience that your customers love

Not ready to reach out just yet but want a reminder?

Xaleon will use any of the data provided hereunder in accordance with the Privacy Statement.

Request Demo