Acquisition announcement: Xaleon joins the TeamViewer family -
Learn More
Gain Actionable Insights to all your customers and prospects in real-time
Enhance your insight and gain vital information about both your customers and prospects that you can act on to decrease your churn rate and offer your customers a competitive experience.
Heatmaps
Identify which elements visitors click on your website or what attracts their attention. Heatmaps are a conversion optimization tool highlighting hotspots on your page. Generate various Heatmaps to identify overlooked features and improve UX - see what features are popular with visitors, track user navigation, and determine what to emphasize.
Session Recordings
Session Recordings allow you to anonymously record all activities a customer makes on your website, such as page changes, mouse movements, scrolls, and clicks on both desktop and mobile devices. Session Recordings are like game film for your business. Review Session Recordings retroactively to see exactly how users encounter errors, and to identify fixable issues.
Form Analytics
Find out which form field of an online application form leads to your customers abandoning the process.
Dashboards & Reports
Create your custom dashboards to visualize usage and success. Combine quantitative and qualitative analysis to make educated decisions. Detect anomalies from cumulated, visualized data and break them down to single customer experiences.
Customer Feedback
At the end of a conversation, both customer and agent can fill out a configurable feedback form about the conversation.
Create an experience that your customers love
Not ready to reach out just yet but want a reminder?
Xaleon will use any of the data provided hereunder in accordance with the Privacy Statement.
Reminder
By clicking "Accept All Cookies", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Privacy Preference Center
When you visit a website, it may store or retrieve information on your browser, usually in the form of cookies. This information may relate to you, your preferences or your device and is usually used to make the website look and feel the way you expect. The information does not usually identify you directly, but it can help us provide you with a more personalized web experience. Because we respect your right to privacy, you may choose not to accept certain types of cookies. Click on the different category headings to learn more about them and to change our default settings. However, blocking some types of cookies may affect your experience with the Site and the services we offer.
Manage Consent Preferences
Strictly Necessary Cookies
These cookies are necessary for the functioning of the website and cannot be disabled in our systems. They are usually only set in response to actions that result in a request for services, such as setting your privacy preferences, logging in or filling out forms. You can set your browser to block these cookies or to alert you to them, but some parts of the website will not function in this case. These cookies do not store any personally identifiable information.
Performance Cookies
These cookies enable us to count visits and traffic sources so that we can measure and improve the performance of our website. They help us know which pages are most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we do not know when you visited our site and cannot monitor your performance.
Marketing Cookies
Xaleon may also use cookies and similar tools to relate your use of the sites to personal information we have received about you. For example, if you have asked us to provide you with information about our upcoming products, services or promotions, Xaleon may use our cookie and/or clickstream data about your activities when you contact us on the Sites. By analyzing this information, Xaleon can target the information provided to you based on your previous online activities and preferences to the points that Xaleon believes will be of interest to you. Xaleon also uses advertising cookies from third parties. Xaleon and our service providers may use advertising cookies to serve ads that Xaleon believes are more relevant to you and your interests.
Functionality Cookies
These cookies allow us to remember the choices you made while visiting our sites and to provide improved and more personalized content and features, such as customizing a particular web page or application page, remembering whether Xaleon has asked you to participate in a promotion, and for other services you request, such as watching a video or commenting on a blog. To enable your connection to the Sites, our servers receive and store information about your computer and browser, possibly including your IP address, browser type and other software or hardware information. These functions help us to improve your visit and make it easier for you to navigate through the features of the Sites.