Gain Actionable Insights to all your customers and prospects in real-time

Enhance your insight and gain vital information about both your customers and prospects that you can act on to decrease your churn rate and offer your customers a competitive experience.

Heatmaps

Heatmaps

Identify which elements visitors click on your website or what attracts their attention. Heatmaps are a conversion optimization tool highlighting hotspots on your page. Generate various Heatmaps to identify overlooked features and improve UX - see what features are popular with visitors, track user navigation, and determine what to emphasize.

Session Recordings

Session Recordings

Session Recordings allow you to anonymously record all activities a customer makes on your website, such as page changes, mouse movements, scrolls, and clicks on both desktop and mobile devices. Session Recordings are like game film for your business. Review Session Recordings retroactively to see exactly how users encounter errors, and to identify fixable issues.

Form Analytics

Form Analytics

Find out which form field of an online application form leads to your customers abandoning the process.

Dashboards & Reports

Dashboards & Reports

Create your custom dashboards to visualize usage and success. Combine quantitative and qualitative analysis to make educated decisions. Detect anomalies from cumulated, visualized data and break them down to single customer experiences.

Customer Feedback

Customer Feedback

At the end of a conversation, both customer and agent can fill out a configurable feedback form about the conversation.

Create an experience that your customers love

Not ready to reach out just yet but want a reminder?

Xaleon will use any of the data provided hereunder in accordance with the Privacy Statement.

Request Demo