All communication channels in one platform
Break traditional digital silos for seamless communication
Enhance and drive a more interactive communication link between your customers and leads through advanced communication features. Use Xaleon for Live Chat, Voice Chat, Video Chat, Smart Chat Suggestions and Secure Messaging. The best part? It’s all in one secure platform so you can move seamlessly from tool to tool.
Send links, documents, photos or other files easily and quickly via the chat function. Integrate our Live Chat solution on your website to convert users into customers and provide great support. Empower your agents with helpful features to drive their efficiency, such as automated messages and Smart Suggestions to answer recurring questions. If the need arises for a more detailed discussion, seamlessly and simply upgrade to Voice Chat.
The Voice Chat function allows you to talk to the customer as usual - but without dialling a telephone number and regardless of which end device the customer is using. Step up from Live Chat to have a more detailed discussion. Create a more personalized experience for customers across the globe and eliminate roaming costs for international customers. Need a more personal experience? Simply upgrade to Video Chat during the call.
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