All communication channels in one platform

Break traditional digital silos for seamless communication

Enhance and drive a more interactive communication link between your customers and leads through advanced communication features. Use Xaleon for Live Chat, Voice Chat, Video Chat, Smart Chat Suggestions and Secure Messaging. The best part? It’s all in one secure platform so you can move seamlessly from tool to tool.

Live Chat

Live Chat

Send links, documents, photos or other files easily and quickly via the chat function. Integrate our Live Chat solution on your website to convert users into customers and provide great support. Empower your agents with helpful features to drive their efficiency, such as automated messages and Smart Suggestions to answer recurring questions. If the need arises for a more detailed discussion, seamlessly and simply upgrade to Voice Chat.

Voice Chat

Voice Chat

The Voice Chat function allows you to talk to the customer as usual - but without dialling a telephone number and regardless of which end device the customer is using. Step up from Live Chat to have a more detailed discussion. Create a more personalized experience for customers across the globe and eliminate roaming costs for international customers. Need a more personal experience? Simply upgrade to Video Chat during the call.

Video Chat

Video Chat

Upgrade your Voice Chat call by activating the video calling functionality and give your customer consultation a more personal touch.

Depending on your needs, you can upgrade to Co-Browsing.

Secure Messenger

Secure Messenger

Need to reach out to customers in a secure and encrypted way? Use Xaleon’s Secure Messenger Feature for a WhatsApp-like, personal chat channel that you can integrate into your mobile app.

Smart Suggestions

Smart Suggestions

Increase agent efficiency through smart conversational suggestions. Predictive text is based on previous chat and historical customer data to provide a seamless experience for your agents.

Want to Communicate and Collaborate with Leads and Customers?

Create an experience that your customers love

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