Use your teams for the important things, for the rest, automate

Enhance your first-level support with Customer Services Automation features

Open your agents time for the queries and issues that require manual intervention. With Chatbots, Chat Rules and Predictive Analytics, create a seamless experience for your customers. Need automation in your sales process? Try appointment scheduling.

Chatbots

Chatbots

Create pre-built chat dialog flows to qualify leads, answer routine questions, and more. If a problem is too complex for a Chatbot to guide a customer through, an agent will be alerted and can seamlessly take over with Live Chat.

Chat Rules

Chat Rules

Create Rules to multi-manage the availability of your Chatbots and determine when they engage with customers.

Predictive Analytics

Predictive Analytics

Create triggers for pre-defined user behaviour on your website. Engage specific visitors with targeted Chatbots to provide incentives and drive conversion.

Appointment Scheduling

Appointment Scheduling

Automate your appointment scheduling with leads and prospects who are able to access available times and book the appointment slot that suits them.

Engage with your Leads and Prospects – let us help you get started

Create an experience that your customers love

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