Powering the world’s most engaged companies
Sell
Significantly increase sales conversions while decreasing the cost of acquisition with Xaleon’s Digital Consulting Solution.
Support
Reimagine omnichannel customer excellence with every touchpoint. Create a digital: office, branch, showroom or store for your customer.
Retain
Decrease customer churn through actionable insights. Eliminate customer roadblocks and map out world-class customer service journeys.
Engagement Platform
Breaking new ground with its highly intuitive, feature and tool rich console and elegant UI, most clients choose to take the engagement platform as their end to end customer experience solution: however, due to the modular nature of our engagement platform, our clients also have the flexibility to create their own platform with specific features and tools that fit into specific business drivers.
Industry Solutions
Banking
Offer your customers the in-branch experience, wherever they are with Digital Consulting and Engagement.
Insurance
Significantly reduce customer acquisition costs as well as onboarding costs with Digital Consulting for Insurance.
Automotive
Ensure that your customers have the Showroom experience, no matter where they are.
Energy & Utilities
Dramatically decrease customer churn as well as the cost of customer acquisition with Digital Consulting and Engagement.
Wealth Management
Offer your high-net-worth customers a personal and customised service delivered digitally from anywhere in the world.
Customer Services
Redefine your customer call centers with a range of solutions including Co-Browsing, video calling, session recordings and analytics.
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The feedback from our employees and customers is consistently positive. Both groups are delighted with Xaleon's simplicity and would not want to do without this tool.
Managing Director, Service Center
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Before using Xaleon’s solution, it was difficult, actually, near impossible to connect and truly collaborate with our customers – Xaleon’s collaboration tools including Co-Browsing and Video Chat have been a game changer in increasing our FCR.
Director of Customer Success
Unrivalled In-House support
Our team of in-house technical staff offer unrivaled support. Whether it’s talking you through a technical set-up or supporting you with bespoke requirements—they’re experts at handling it quickly, patiently, and with as few disruptions to your clients as possible.
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